QUALITY 4.0 – EMERGING METHODOLOGIES

The core of QUALITY 4.0 focuses on methods to improve Profitability, by improving functionality and by reducing Cost. Achieving higher profit margins by excelling on Customer expectations continuously, is a formidable task. Classical Quality methods focuses more on the reactive approach and affects Cost. In Quality 4.0 with Design-in-Quality for Products/ Processes/ Services, the focus is more on maximizing the top line on a proactive basis.  This session would focus on how the emerging methodologies can be exploited to improve the end-to-end product life cycles, create robust Products/ Processes/ Services, with customized solutions and enhance value for money for all stakeholders and society at large.

SESSIONS IN FOCUS

4

Quality Community Challenges in Implementing Quality 4.0

Session #2: Mastering the Essential Technologies of Quality 4.0

This presentation would concentrate on the technological pathway and would recommend a curriculum for transition from a well-established competence in Japanese TQM to integrate the technical methods and skills necessary to be a successful technical leader in the analytical transformation that will occur during incorporation of digital technologies.

Session #4: Quality Community Challenges in Implementing Quality 4.0

What challenges will be required for the professional quality community? We will need to develop a new series of certifications to meet the need for professional accreditation. Perhaps areas like “Certified Systems Analyst” and “Certified Data Scientist” as technical credentials and “Certified Project Coordinator” and “Certified Program Facilitator” to support the managerial side.

Also, upskilling the standards for CQE, CRE, CSQE, CSQP, and CMQOE will all need to be reinterpreted in light of the implications of the new technology requirements from Quality 4.0. In addition, training programs will need to be updated and aligned to these challenges. At the same time many of the fundamental quality training and certification programs will be required for under-developed and developing states where their economies tend to be based on agricultural, service, and light industrial businesses. This will require a “total quality makeover!”